Refund & Cancellation Policy
Refund & Cancellation Policy
At BookedMyHSRP, we prioritize customer satisfaction and ensure a hassle-free experience for all our customers. Below is the detailed policy regarding refunds, cancellations, returns, and replacements.
Refund Policy
Refunds are applicable in cases where a damaged product, incorrect size, or wrong HSRP is delivered. Returns and replacements are processed free of charge under the following circumstances:
- Delivery of the wrong product.
- Delivery of a damaged product.
- Delivery of the wrong size.
Refunds for eligible orders will be credited back to the original payment method within 6-8 working days after the successful cancellation or return process. Please note that the refund timeline may vary depending on banks and payment gateway processes.
Return Intimation
To initiate a return, follow these steps:
- Contact Us:
- Toll-Free Support Number: 9997449101
- Email: support@bookedmyhsrp.com
- Contact Us:
- Share the following details:
- Your order number.
- A clear reason for the return.
Our customer support team will guide you through the return process.
Cancellation Policy
We offer an easy and transparent cancellation process:
- You can cancel your order within 4 hours of placing it.
- Cancellations can be initiated by clicking on the “Cancel Order” tab on our website and submitting the required details.
Important Notes:
- Partial order cancellations are not allowed. The entire order must be canceled.
- If the HSRP is canceled, any additional items purchased as part of the package (e.g., frames, Super Tags) will also be canceled.
For Super Tag cancellations, please contact support@bookedmyhsrp.com for assistance.
Refund Timeline
- Refunds are processed within 6-8 working days post-cancellation.
- The refunded amount will be credited to the same account used during payment.
- The actual timing of account credit depends on banks and payment gateways.
For any queries or concerns, feel free to contact us:
- Toll-Free Support Number: 9997449101
- Email: support@bookedmyhsrp.com
Your trust is valuable to us, and we are committed to ensuring a seamless experience for every customer.